New Equipment Selection and Validation

The Challenge

An equipment manufacturer wanted to introduce their new equipment into a fast casual restaurant chain. The restaurant customer needed to quantify the total business impact the equipment would have on their operation to make the decision to move forward with the capital expenditure.

The Solution

Used video ethnography to record the “existing” state of multiple restaurants and recorded energy usage of existing equipment. New equipment was installed at the same locations, were video taped again with the “new” configuration. Videos were analyzed, energy usage calculated and results compared.

The Results