Multi-Unit Casual Dining Group Builds Innovation Pipeline, Saving $1.2M in Failed Technology Investments
The Challenge
Lack of available restaurant staff in the market and increasing labor costs forces restaurant to review process and procedure.
The Solution
Using Restaur-A-tion™ process and video ethnography, fact-based, root cause correlations were identified.
The Results
Cost Avoidance
Estimated savings from avoiding three unstructured technology deployments
Vendor ROI
Average ROI on technology investments made through the new evaluation framework
Pilot Success Rate
Percentage of pilots that met success criteria and scaled successfully
Time to Decision
Reduction in technology evaluation cycle time
Before Jendal Dynamics, we were making technology decisions based on demos and promises. Now we have a disciplined process that ensures every investment is tied to measurable business outcomes.
CEO, Multi-Unit Casual Dining Group